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Date: Thu, 6 Mar 1997 20:23:29 -0500
From: Layne Watson <ltw@cayuga.cs.vt.edu>
Message-Id: <9703070123.AA04933@cayuga.cs.vt.edu>
To: ei@vtopus.cs.vt.edu
Subject: from the other side...

You Can Fire the Teachers, But You Still Need the Technicians
-------------------------------------------------------------

I've been thinking for a few months now that 1997 is very likely to see
the first high-profile, tempest-causing note of sanity sounded against the
cooption of primary and secondary education by the costs, the time drain,
and the general irrelevance of computerized technology.  Before long
*Isomeone* is going to step forward and jar society with an unexpected
word of common sense.

We're at least a step closer to that happening with the announcement of
what looks to be a dramatic conference at Penn State University in
September.  It's called "Education and Technology: Asking the Right
Questions," and will include such featured speakers as Neil Postman, Ivan
Illich, and Langdon Winner.  Not your usual, sheep-minded, "isn't
technology cool" education crowd.  For more information, call 814-863-5110
or write to ConferenceInfo@cde.psu.edu.

Meanwhile, the few educators in the trenches with their eyes open find
themselves appalled by the scale of the folly, if only in economic terms,
quite apart from the educational issues.  Lowell Monke, who teaches
computer technology in the Des Moines public schools, and who also
participates in the district's technology planning efforts, writes:

   I just talked to the head of the technicians in the district and his
   take is even more bleak than mine.  We currently have about 2000
   computers in the district and 5 technicians.  He claims that businesses
   generally maintain a ratio of computers to techs well under 100 to 1.
   That means we are at least 15 short right now.  The number of computers
   will double in the district in the next 5 years according to current
   plans.  That means we *should* go from 5 to 40 tech positions to
   adequately support our computer operations.  We also now only have 3,
   not 4, tech staff development people.  That number is woefully
   inadequate now so one would suspect that within 5 years we will need at
   least a total of 10 staff development people working just on tech
   stuff.

   Keep in mind that none of these include the 10 people being proposed
   [for] curriculum tech support.  It also doesn't include any personnel
   needed in the high or middle schools -- that part is scheduled for
   action next year.  So add another 5 support people there, minimum.
   That's 65-70 tech staff needed within the next 5 years to adequately
   support the computers we are installing in the district at a time when
   there is no money available to add classroom personnel.  And of course
   with that many new hires in one department we can expect an additional
   2 administrators minimum to supervise them.

For a view from the student side, here's a comment from Jay Snyder,
responding to NF #33:

   I'm a high school student in a public school in suburban Maryland, and
   I truly agree with your views that the school systems aren't attacking
   the issue of computers in schools the correct way.  Immediately when
   you started talking about the unexpected support costs involved, I
   began thinking about my computer & information processing class.  I
   would estimate that there are at least ten printers in the room, and
   it's a miracle if more than one of them is functioning on any given
   day.  One printer wasn't even designed to work with these computers
   (why the school purchased it is beyond me), and the rest have all been
   overworked or mistreated to the point of inoperability.  And the
   teacher's response to questions about the situation is always "I'm
   waiting for the repairman." For a while, the repairman was a regular
   fixture in my classroom, but now, either the money's run out, or
   they've given up, because nothing gets fixed.

   And next door, there's a brand new computer lab of Pentiums with laser
   printers, but it isn't being used until next semester because it would
   be "too hard to teach the new software"....

Meanwhile, it *still* remains true that no one has bothered to explain why
these crippling expenses and support requirements are necessary to the
education of the student.  If you know of such an explanation, please let
me in on the secret.

[from the current issue of NetFuture]

