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Date: Thu, 9 Jan 1997 14:27:53 -0400
To: fox, happy@vt.edu, conn@vt.edu
From: fox@vt.edu (Edward A. Fox)
Subject: reworked version of 10/22 organization - for 4pm mtg

A. QUESTION:

1. How can we enhance the residential experience for our (fairly
traditional) student body with the aid of information technology (IT),
while minimizing negative aspects for students?

1a. How can we enhance their academic experience in particular?

1b. How can we enhance the experience in particular for students
  who are female, from other nations, and/or are of minority
  backgrounds?

1c. How can awareness of our efforts spread, especially around the
  Commonwealth, to parents, to employers, and to prospective
  students?


FACTS TO REPORT:

Reasons students have to become a full-time, degree seeking
  residential campus student at Virginia Tech

IT capabilities of students at entry

IT capabilities of students at graduation

Changes in instructional information technologies forecast
  for the coming 5 years,10 years, beyond

Changes in learning forecast as a result of deployment of those
  information technologies

Status and plans for requiring / recommending student IT purchases

Current situation and projections regarding the nature of students
  who will access a Virginia Tech education by coming to Blacksburg
  as a full-time degree-seeking student

Needs, status and plans for student access to education that is
  mediated in some way by IT

Needs, status and plans for change of instructional facilities related
  to instructional IT (IIT) - and their interactions:
  a.  Explicit learning environments - buildings (e.g., ACITC),
    classrooms, laboratories, faculty offices
  b. Virtual learning environments, services - WWW, email,  listservs,
    electronic publishing, spreadsheets
        c. Structures to administer and manage "learning":
          courses, credit hours, teaching assignments

Taxonomy and statistics of occurrence of positive effects of IT

Taxonomy and statistics of occurrences of negative effects of IT

Taxonomy of shortcomings in IT that lead to these negative effects
  along with plans/forecasts for solutions

Focus group insights regarding the sense of community and "belonging"
  of students, along with correlations regarding use of IT, disabilities,
  and demographics

Statistics of students with disabilities, plus status and plans for
  making adaptive technologies available

Statistics of students who are female, from other nations, and/or
  are of minority backgrounds - as well as related statistics at
  peer institutions, in Commonwealth, in nation - along with
  future projections

Success stories of the beneficial uses of IT by students:
  a. with traditional backgrounds
  b. with non-traditional backgrounds

Knowledge of our use of IT in education by "outsiders":
  in the Commonwealth, by parents, by employers, by potential
  applicants


RELATED RECOMMENDATIONS:

Diagnose the computer capabilities of all students at entry by
major and prescribe workshops or classes as needed to get students
up-to-speed based on the needs of their own majors.

Develop the cost- and time-saving uses of technology right away -
e.g., electronic publishing, electronic contacts with students and
potential students, etc.

Require computer purchase and use in more disciplines.

Improve the infrastructure for everyone.

Have integrated planning of: structures to administer and manage learning,
explicit learning environments, IT equipment, IT services and software.

Make a strong push for adaptive technologies for students with
disabilities. This is a case where technology has mainly positive effects.

While we are a very traditional university in terms of attracting mostly
upper middle class white males, and wish to continue to succeed in this
area, we should make a firm committment to adapt to demographic facts
of the Commonwealth, Nation and International Community and have more
female, international, and or minority students.  We must attract them,
make them feel a part of the campus and community, and provide a suitably
tailored educational experience for them.

We should deploy computer-supported cooperative work systems to
strengthen the sense of community and "belonging" of students who
have historically felt isolated or alienated.

We should combine the efficiency of computer-based skill and knowledge
diagnosis tools with keen insight of educators to help new or transfer
students with non-traditional backgrounds fit into the educational
programs on campus - through remediation, multimedia modules, or
other aids.

Enhance knowledge and understanding of our use of IT in education,
through publications, publicity, recruiting and other means.

Provide strong supports and challenges for the developmental issues
which surround increased computer use - ???


========================================================================


CROSS CUTTING QUESTIONS:

How will we plan and administer the new types of education enabled with
technology?
        * Investment in equipment
        * Investment in training
        * Investment in continuous improvement, upgrading, planning

What will be the roles of Faculty, Provost, VP Information Systems and
their agents in planning, decision making, implementing activities?

How can we institutionalize innovation, and  continue deployment of IT
beneficial to learning, with effective involvement of the entire University
community?


========================================================================


B. QUESTION:

How can student concerns and student input help with the planning,
deployment, and refinement of the use of IT in residential education,
especially as we institutionalize this type of innovation?


FACTS TO REPORT:

Practice and plans regarding data collection, surveys, focus groups and
  other means to understand student needs and perspectives

Tabulation of student representation on IT-related bodies on campus

Campus-wide, college, and departmental evaluation methods of
  IT-enhanced education and the roles / rights of students in their
  planning and implementation

Focus groups with students regarding their role in planning and
  participating in the evolution of IT for enhancing campus life


RELATED RECOMMENDATIONS:

Ensure student representation on all campus bodies planning
  IT-enhancement to education, including task forces, FDI, Centers,
  and other groups.

Work with students in focus groups to identify needs and
  opportunities related to student life and IT

Work with students in focus groups as innovations emerge,
  are deployed, and are refined in a formative-evaluation context

Involve students in high-level planning of how Virginia Tech
  can become more expert and professional in instruction and use of IT


========================================================================


C. QUESTION:

How will we deal with a shift from highly residential undergraduate
  community to one where more undergraduates live off campus or are
  rarely or only occasionally present on campus?


FACTS TO REPORT:

Statistics and trends regarding on vs. off-campus housing

Statistics and trends regarding summer school attendance

Focus group comments on distance education during summers for
  normally residential students

Statistics and trends regarding students in coop programs

Focus group comments on distance education during coop sessions

Status, plans and forecasts regarding BEV and connectivity for
  students living off-campus

Focus group comments on types and values of life-long learning
  services, including access to IT.


RELATED RECOMMENDATIONS:

We should extend and improve BEV so that faster connections are possible for
people off-campus, even as technology continues to evolve.

We should extend summer school offerings for students working elsewhere
so they can take some courses over Internet.  We must deal with support
issues regarding their gaining computer and network access, as well as
having programmatic and equipment infrastructure required.

We should extend the traditional degree oriented services into life-long
learning services.  This has the same support requirements as above, but
leads to longer term relationships and so requires smooth handling of
the many transistions (programs, disciplines, equipment, ...).

Cross-cutting issue with other undergraduate group: We should, in 5-10
years, start to offer distributed education for undergraduates in
addition to residential education opportunities.  That is, we should
have combinations of the two, so student financial and personal changes
do not cause termination of their studies at Virginia Tech.  This
has the same support requirements as above.


Professor Edward A. Fox, Ph.D.
Department of Computer Science
660 McBryde Hall
Virginia Tech
Blacksburg, VA 24061-0106


