Research Areas: The application of technological capabilities in the areas of information acquisition, storage, retrieval, processing, and dissemination is fundamental to all CRM projects. It is these areas that are so critical in resolving the most serious needs of preservation as a whole. <ffile78> Research Towards a Future <ffile81> Strengthening the Preservation Process <ffile83> Man to Man: Issue <ffile85> Machine to Machine: Issue <ffile87> Man to Machine: Issue <ffile89> Forecast Summary