Form 15 (3/31/86) NSF PROJECT IST-850 5411 EXPERIMENTS ON THE COGNITIVE ASPECTS OF INFORMATION SEEKING AND INFORMATION RETRIEVING USER QUESTIONS FOR ONLINE SEARCHES QUESTION NUMBER: 013 A1. BRIEF TITLE: The effectiveness of non-profit human service organization A2. QUESTION STATEMENT: How has the concept "effectiveness" been defined and measured in studies of non-profit human service organizations. In research on for-profit businesses, it has been defined in terms of a) goal- attainment, b) obtaining necessary resources for survival and growth, c) satisfactory internal, balances, exchanges, intergration, d) and satisfaction of constituencies. Non-profit differ in numerous ways in these aspects from from for-profit organizations. Are these approaches transferable? Are there alternatives? TYPE OF SEARCH REQUESTED B. A precise or a broad search: Broad C. Research application: Faculty research-applied social science D. Retrieve articles in English only or any language: English E. Years to be searched: No limits F. DIALOG databases suggested: