Title: Usable Digital Libraries for Distributed Education Number: Executive Summary: This initiative will promote economic growth in Virginia's Information Industry. It will support corporate activity with applied R&D on digital libraries. The testbed for that research will be distributed education. Thus, WWW-based course and reference materials will be developed for use by thousands interested in working in Information Technology, and related research results will ensure that the digital library systems used by those learners are user-friendly and are highly interactive. Description: Information is necessary for human survival, and access to information is crucial for a free citizenry and a flourishing economy. Today, the broad activities relating to information have focused attention on digital libraries as the confluence of work previously specialized into information retrieval, hypertext, hypermedia, records management, library and information science, multimedia systems, database management, electronic publishing, Internet information services, and the World Wide Web (WWW). Digital libraries research thus is essential for growth in the Information Industry, and for supporting distributed education in the Commonwealth (since students far from a campus do not get to the regular library, and since state resources preclude building new libraries). Hundreds of Virginia corporations, including many of the largest ones, depend upon advances in managing information. To support their future growth there must be a strong R&D program in digital libraries as well as supporting areas that increase effectiveness and efficiency: human-computer interaction (HCI) and modeling and simulation (mod/sim). Virginia Tech has been the first university in the Commonwealth to explore these areas, with well over $10M in research support and scores of grants and contracts. Courses in information storage and retrieval date back to the early 1970s, research in HCI and mod/sim to the early 1980s, work with CD-ROMs and multimedia to the mid-1980s, and funded research on digital libraries to 1991. Research Infrastructure support from NSF has led to the Information Access Laboratory and to the Commonwealth's best usability laboratories (suitable for use by a broad range of corporate and governmental agencies), to help with development and refinement of easily usable digital library systems. Education Infrastructure funding from NSF has led to an Education Innovation program in Computer Science whereby over 40 courses have been placed on the WWW, leading to over 150,000 accesses each week. Southeast Universities Research Association (SURA) and U.S. Department of Education funding, as well as significant donations by IBM, Microsoft, and Adobe have allowed Virginia Tech to lead the world in developing the Networked Digital Library of Theses and Dissertations to advance graduate education and to unlock university resources to improve technology transfer. NSF and support by Apple has aided serving K-12 with advanced educational technology methods as well. Virginia has no Library School. Virginia Tech's undergraduate and graduate courses --- including those with extensive WWW-based materials on: digital libraries; information storage and retrieval; multimedia, hypertext, and information access; human-computer interaction and other areas --- are a unique resource to fill the void. With many other states providing large sums of matching funds to help make their university programs competitive for the scores of millions of dollars available to support digital library research, it is imperative that the Commonwealth support its own university efforts and its own industry. * actions This initiative calls for a specialized staff to relate R&D in digital libraries to the needs of industry, in collaboration with faculty and staff in Computer Science, the Center for Human-Computer Interaction (with over 30 members), and the Computing Center. A research director and coordinator will liaise with industry to transfer new technology into the private sector and to establish distributed education activities for the Information Technology field. An instructor will coordinate the outreach and educational programs, to include special certificates, short courses, and reference services. An instructional designer will work with the Department of Computer Science to extend existing course materials to be suitable for Internet-based distance learning. A programmer and six graduate assistants will support these R&D, educational and outreach needs in the main areas related to digital libraries. The six assistants will engage in collaborative research to suit the needs of Virginia industry: designing and developing digital libraries; making interfaces to WWW and information systems more user friendly, helping convert traditional and multimedia information into digital forms, assisting with electronic archiving and preservation for the future, simulating planned information systems to ensure that they are fast and can handle the ever growing numbers of users, and making sure they serve the distributed education needs of the Commonwealth. Specifically, this initiative will lead to a broad range of short courses becoming available over the Internet for study by individuals aiming to fill the thousands of open Information Technology jobs in Virginia. Through Net.Work.Virginia, companies will be able to encourage in-house network-based continuing education in Information Technology for their employees. The role of the coordinator, together with the instructional designer and instructor, will be to work closely with industry groups, as well as large corporations and agencies, to tailor learning materials and short courses to their needs. In addition, this initiative will support R&D collaboration with Virginia industry in all the areas directly or indirectly related to digital libraries. Virginia Tech usability labs will be opened for in-depth or distance studies to make the interfaces of software developed in Virginia meet human factors and human-interface guidelines, thus helping them gain more market share and be more user-friendly. Training and counselling will be provided on scenario-based design methods, preparation of electronic documents by authors, and serving information over WWW. * anticipated results, objectives The end result of this initiative will be industrial growth in the Information Technology field and training for thousands to work in this area. This should make Virginia residents more competitive in the job market. Virginia Tech and information industry companies should get millions of dollars in federal grants and contracts for R&D, that should in turn lead to millions in new products and services in this fast-growing field. * critical issues of agency Digital libraries is one of the key areas in two of Virginia Tech's Cross-Cutting Initiative areas: Advanced Computing and Information Technology, and Learning Communities. Virginia Tech has made a strong committment to this area, with over 6000 square feet devoted to R&D space for digital libraries and HCI. Over 4000 square feet of additional R&D space for these areas will become available when the $25M Advanced Communications and Information Technology Center (ACITC) opens in 1999, and about 1/3 of that building will support electronic library services. This initiative will support key staff to help launch and maintain R&D efforts in those spaces. * ongoing need, funding increase, federal connection NSF, ARPA and NASA provided $24M through the Digital Library Initiative for 1994-98, which has led to significant industrial growth in states whose universities received awards. Three of the six grants in 1994 went to California, which provided substantial cost sharing; Virginia Tech had no state support for its proposal but neverthless its proposal was highly rated. A much larger NSF-led initiative will be announced late in 1997; without support from the Commonwealth it is unlikely that a large grant will come to Virginia. Help through this initiative would count as substantial cost sharing, and lead to additional leveraged aid from CIT and Virginia industry. The theme of Virginia Tech's NSF proposal will relate to supporting distributed education, and be linked closely to this initiative. This initiative reflects the state's support for applying information technology to support access to information and continuing education. It is not enough to support library operation and acquisition (through direct funding and through VIVA), or to support capture/preservation/archiving; there must be some ongoing R&D to develop, explore, apply, and provide training regarding new methods and technology. Other leading universities around the nation have significant staffs of this type. A relatively small continuing investment by the Commonwealth should lead to considerable leveraging of outside funds on an ongoing basis. * CIM? * Information Technology connection Though this initiative relates to Information Technology, it is fundamentally an effort relating to R&D and to education, thus falling outside the scope of CIM and other state Information Technology groups. * Code, Act No legislative proposal is needed to amend the Code of Virginia associated with this request, and no language in the Appropriation Act needs to be added, revised or deleted. Rationale: * consequences if not approved If this program is not funded, Virginia will be severely disadvantaged relative to other states in upcoming federal grant competitions, and ongoing commercial opportunities, related to information technology in general, and digital libraries in particular. The hard-won stature of Virginia Tech digital library and HCI activities cannot alone win competitive grants where substantial state and corporate cost sharing is expected, as in this area. Important transfer of knowledge to learners, and of technology to industry, will also be missed if this initiative is not funded. * other alternatives Virginia Tech's resources in all areas related to this initiative (e.g., Department of Computer Science, Computing Center) are woefully inadequate due to budget cuts of the last decade. Virginia industry and government needs for those trained in these areas, which number in the thousands, will go unmet without such assistance. Though Virginia Tech has the largest and most efficient Department of Computer Science (with ratio of majors to faculty approximately 40:1, ignoring the additional service load) in the Commonwealth, it cannot stretch its staff any further without additional support. Activities: * instruction The instructor and instructional designer listed below would undertake primarily training/educational efforts, officially as part of the Department of Computer Science. * research Most of the staff for the initiative would engage in applied research. * service The coordinator would liaise with industry to ensure service of Virginia industry takes place, adding staff if "soft money" is added for specific contracts. Resource Narrative: (see separate file) Source of Funding: General funds