Expertise:

The highest level of understanding information is characterized
by what Neil Larson terms "theological" expertise (Neil Larson:
oral communication on 12/7/88).  This level of expertise
acknowledges the ability of an expert to cite the sources of
relevant knowledge, the equivalent of citing the chapter and
verse of Biblical quotations.  However, the objective of the
hypertext strategy is not to commit the information base to rote
memory.  Instead, hypertext systems are intended to emulate the
associative relationships that constitute the knowledge networks
in the human brain, providing efficient access to relevant
information paths that can be navigated according to the
particular context of user needs.  Knowing a subject area well
enough to recall the file, node, and line location of desired
information may facilitate the retrieval of information, but it
does not represent a substitute for the knowledge processing and
synthesis essential to the decision process.  As a consequence of
the essential interactivity between the user and the information
network, and the context sensitivity of the information retrieval
process, hypertext systems can radically change the value and
usefulness of the information that constitutes the knowledge
base.  

<cfile15>   Information Structure
<cfile38>   Knowledge Communities