%A John Thomas
%A John Gould
%T A psychological study of Query By Example
%R Technical Report RC-5124
%I IBM Thomas J. Watson Research Centre
%D November 1974

%A John Thomas
%T Quantifiers and question-asking
%R Technical Report RC-5866
%I IBM Thomas J. Watson Research Centre
%D February 1976

%A John Thomas
%T A method of studying natural language dialogue
%R Technical Report RC-5882
%I IBM Thomas J. Watson Research Centre
%D February 1976

%A John M. Carroll
%A John C. Thomas
%A Ashok Malhotra
%T A clinical-experimental analysis of design problem solving
%R Technical Report RC-7081
%I IBM Thomas J. Watson Research Centre
%D April 1978
%O Published in: Design Studies, Vol. 1, 1979, 84-92

%A John M. Carroll
%T Learning, using and designing command paradigms
%R Technical Report RC-8141
%I IBM Thomas J. Watson Research Centre
%D February 1980
%O Published in: Human Learning, Vol. 1, 1982, 31-62

%A John M. Carroll
%A John C. Thomas
%T Metaphor and the cognitive representation of computing systems
%R Technical Report RC-8302
%I IBM Thomas J. Watson Research Centre
%D June 1980
%O Published in: IEEE Transaction on Man, Systems, and Cybernetics, Vol. 12,
1982, 107-115

%A John M. Carroll
%T Creating names for personal files in an interactive computing environment
%R Technical Report RC-8356
%I IBM Thomas J. Watson Research Centre
%D July 1980
%O Published in: International Journal of Man-Machine Studies, Vol. 16,
1982, 405-438

%A Olin Johnson
%A Jayashree Ramanathan
%T Recent directions in concurrent programming languages
%R Technical Report RC-8378
%I IBM Thomas J. Watson Research Centre
%D July 1980
%P 17

%A John D. Gould
%T Composing letters with computer-based text editors
%R Technical Report RC-8446
%I IBM Thomas J. Watson Research Centre
%D September 1980
%O Published in: Human Factors Vol. 23, No. 5 (October 1981), pp. 593-606

%A John M. Carroll
%T The Adventure of getting to know a computer
%R Technical Report RC-9449
%I IBM Thomas J. Watson Research Centre
%D July 1982
%O Published in: IEEE Computer, Vol. 15, 1982, 49-58

%A John M. Carroll
%A Robert L. Mack
%T Metaphor, computing systems, and active learning
%R Technical Report RC-9636
%I IBM Thomas J. Watson Research Centre
%D October 1982
%O Published in: International Journal of Man-Machine Studies, Vol. 22,
1985, 39-58

%A Robert L. Mack
%A Clayton H. Lewis
%A John M. Carroll
%T Learning to use word processors: Problems and prospects
%R Technical Report RC-9712
%I IBM Thomas J. Watson Research Centre
%D November 1982
%O Published in: ACM Transactions on Office Information Systems, Vol 1,
1983, pp. 254-271

%A J.D. Gould
%A S.J. Boies
%T Human Factors Challenges in Creating a Principal Support System-- The
Speech Filing System Approach
%R Technical Report RC-????
%I IBM Thomas J. Watson Research Centre
%D October 1983
%O Published in: ACM Transactions on Office Information Systems, 1983, 1(4),
273-298

%A J.D. Gould
%A J. Conti
%A T. Hovanyecz
%T Composing letters with a simulated listening typewriter
%R Technical Report RC-????
%I IBM Thomas J. Watson Research Centre
%D April 1983
%O Published in: Communications of the ACM, 1983, 26(4),  295-308

%A John M. Carroll
%A Caroline Carrithers
%T Training wheels in a user interface
%R Technical Report RC-10100
%I IBM Thomas J. Watson Research Centre
%D August 1983
%O Published in: ACM Communications, Vol. 27, 1984, 800-806

%A J.D. Gould
%A N. Grischkowsky
%T Doing the same Work With Hardcopy and With Cathode Ray Tube (CRT)
Computer Terminals
%R Technical Report RC-????
%I IBM Thomas J. Watson Research Centre
%D 1984
%O Published in: Human Factors, 1984, 26,  323-338

%A Mary Beth Rosson
%T Effects of experience on learning, using, and evaluating a text-editor
%R Technical Report RC-10322
%I IBM Thomas J. Watson Research Centre
%D January 1984
%O Published in: Human Factors, Vol. 26, 1984, 463-475

%A John M. Carroll
%A Robert L. Mack
%A Clayton H. Lewis
%A Nancy L. Grischkowsky
%A Scott R. Robertson
%T Exploring exploring a word processor
%R Technical Report RC-10428
%I IBM Thomas J. Watson Research Centre
%D March 1984
%O Published in: Human-Computer Interaction, Vol. 1, 1985, 283-307

%A Mary Beth Rosson
%T Characterizing freeform editing behavior
%R Technical Report RC-10550
%I IBM Thomas J. Watson Research Centre
%D May 1984

%A Robert L. Mack
%T Verbal protocol analysis comes of age
%R Technical Report RC-10655
%I IBM Thomas J. Watson Research Centre
%D August 1984
%O Published in: Contemporary Psychology, Vol. 00, 1985, 000-000

%A John Thomas
%T Artificial Intelligence and Human Factors
%R Technical Report RC-10823
%I IBM Thomas J. Watson Research Centre
%D November 1984

%A John M. Carroll
%A Mary Beth Rosson
%T Usability specifications as a tool in iterative development
%R Technical Report RC-10437
%I IBM Thomas J. Watson Research Centre
%D April 1984
%O Published in: Advances in human-computer interaction, H.R. Hartson (Ed),
Norwood, NJ: Ablex, 1985

%A J.D. Gould
%A C.H. Lewis
%T Designing for Usability--Key principles and What Designers Think
%R Technical Report RC-????
%I IBM Thomas J. Watson Research Centre
%D 1985
%O Published in: Communications of the ACM, 1985, 28, 300-312

%A J.D. Gould
%A C.H. Lewis
%A V. Barnes
%T Effects of cursor speed on text-editing
%R Technical Report RC-????
%I IBM Thomas J. Watson Research Centre
%D 1985
%O Published in: ACM Transactions on Office Information Systems.  1985,
28(3), 300-311

%A J.D. Gould
%T How to do Psychological Research on Person-Computer Issues
%R Technical Report RC-????
%I IBM Thomas J. Watson Research Centre
%D 1985
%O Published in: Proceedings of CHI'85 Human Factors in Computing Systems
(San Francisco, April 14-18), ACM, New York, pp.  41-43

%A Mary Beth Rosson
%A Nicholas M. Mellen
%T Behavioral issues in speech-based remote information retrieval
%R Technical Report RC-11028
%I IBM Thomas J. Watson Research Centre
%D May 1985

%A Mary Beth Rosson
%T Listener training for speech-output applications
%R Technical Report RC-11029
%I IBM Thomas J. Watson Research Centre
%D May 1985

%A Stephen J. Boies
%A John D. Gould
%A Stephen Levy
%A John T. Richards
%A Jim Schoonard
%T The 1984 Olympic Message System -- A case study in system design
%R Technical Report RC-11138
%I IBM Thomas J. Watson Research Centre
%D May 1985

%A John Thomas
%T Human factors in IBM
%R Technical Report RC-11267
%I IBM Thomas J. Watson Research Centre
%D July 1985

%A Jakob Nielsen
%A Robert L. Mack
%A Keith L. Bergendorf
%A Nancy L. Grischkowsky
%T Integrated software usage in the professional work environment:  Evidence
from questionnaires and interviews
%R Technical Report RC-11368
%I IBM Thomas J. Watson Research Centre
%D September 1985

%A Mary Beth Rosson
%A A. J. Cecala
%T Designing a quality voice: An analysis of listeners' reactions to
synthetic voices
%R Technical Report RC-11398
%I IBM Thomas J. Watson Research Centre
%D September 1985

%A John M. Carroll
%A Sandra A. Mazur
%T LisaLearning
%R Technical Report RC-11427
%I IBM Thomas J. Watson Research Centre
%D October 1985

%A John T. Richards
%A Stephen J. Boies
%A John D. Gould
%T Rapid prototyping and system development: Examination of an interface
toolkit for voice and telephony applications
%R Technical Report RC-11433
%I IBM Thomas J. Watson Research Centre
%D October 1985

%A John M. Carroll
%T Satisfaction conditions for mental models
%R Technical Report RC-????
%I IBM Thomas J. Watson Research Centre
%D 1985
%O Published in: Contemporary Psychology, Vol. 30, 1985, 693-695

%A Robert L. Mack
%T Understanding and learning text-editing skills:  Observations on the role
of new user expectations
%R Technical Report RC-????
%I IBM Thomas J. Watson Research Centre
%D 1985
%O To appear in: S. Robertson, W. Zachery, J. Black (Eds.)  Cognition,
computing and interaction. Ablex publishing